Client Service Manager

Client Service Manager Job Position: Specialized in Interior Design

Full Time | Remote | Women-Owned | Growth-Oriented | Firm based in Dahlonega, GA 30533

We aren't your typical "tax-and-trace" accounting firm. We are a specialized, women-owned accounting powerhouse dedicated to the interior design industry and creative entrepreneurs nationwide. We speak the language of aesthetics, but we live in the world of precise margins. We are looking for a tenacious, detail-obsessed bookkeeper who thrives in the intersection of design and data. You aren't just moving numbers; you are protecting the profitability of some of the country’s most talented visionaries.

The Ideal Candidate:

You are someone who doesn't just "do" books—you prepare and review them for accuracy and optimization. You understand that creative businesses have unique workflows, and you aren't afraid of the heavy lifting required to keep them streamlined.

Primary Responsibilities:

Business by the Book provides full-charge bookkeeping services for clients across the country. 

  • Will code client transactions and reconcile client accounts in QuickBooks Online

  • Will facilitate the preparation and processing of client payrolls, W-2s, and 1099s through Gusto and Tax1099

  • Will prepare and process sales tax reports

  • Will prepare financial reports and submit for internal review by a BBTB Client Controller

  • Develop a strong, productive, professional, and trusted advisor relationship with assigned clients

  • Partner with clients by understanding their business and industry and providing ongoing advice, insights, and support

Technical Requirements:

  • Design-Specific Software: High proficiency in Houzz Pro, DesignFiles, and Double is highly preferred.

  • General Accounting: Expert-level mastery of QuickBooks Online

  • Industry Knowledge: Experience managing inventory, procurement, and multi-state sales tax for designers.

Interpersonal/Client Development Skills

  • Exhibits time management and organization skills

  • Develops an entrepreneurial approach to client service and good working relationships with client personnel

  • Builds new and existing client relationships and demonstrates basic knowledge of clients’ businesses

  • Develops means of communication to clients and persons responsible for maintaining relationships with clients

  • Accepts volunteer positions in community organizations

  • Understands firm ethics and demonstrates them consistently

Desired Skills

  • Minimum of an Associate's or Bachelor’s degree in accounting or other related program

  • Prior experience (2 years) in private/public accounting

  • Strong technology skills using Google Workspace (Gmail, Docs, Sheets, Meet, Chat, etc.)

  • Ability to multitask and to work independently with minimal supervision

  • Experience working in a paperless environment strongly preferred

  • Team player with a positive - ‘can do’ approach

The "Busy Season" Reality

Our clients' success depends on a clean year-end. To ensure we provide elite service, we have a strictly defined busy season from December through February. If you’re looking for a quiet winter, this isn’t the role for you. We are looking for team members who aren't afraid of hard work and are ready to lock in for the next three months to ensure our clients start their year on a perfect footing.

Work Life Flexibility

BBTB provides team members with the opportunity to be professionally challenged and to have year-round time to be personally involved with family and friends. Our team works 100% remotely. 

Compensation

Compensation is composed of base pay and quarterly bonus opportunities. Other benefits of working with BBTB include a 401(k) with a non-discretionary match, 2 weeks of PTO, 5 sick days, 12 paid holidays, QSEHRA reimbursement, cell phone reimbursement, a remote work environment, and the opportunity to collaborate with an awesome team. 

Apply Confidentially

If interested in applying for this position, please submit a letter of interest, resume, and salary history to Morgan Boudreaux at morganb@businessbythebook.money. Be sure to reference the position in the subject section of the email.